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TopTen

The most frequently purchased titles within dataVPN, ICT and Brand. Decision-makers and end users in multinational and large enterprises were interviewed about their direct experiences.

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Issue 7 - Jan 10	Brand Appeal Global data VPN Service Providers Analysis of brand recognition and association with dataVPN 23 pages / 31 figures Category: TOPTEN Price from £ 13500 GBP
Issue 8 - Feb 10	Global IP VPN - Crystal Ball Predicting user steadfastness and highlighting world class suppliers 7 pages / 2 figures Category: TOPTEN Price from £ 9000 GBP
Issue 8 - Feb 10	Global IP VPN - Movement Analysis Changes over time overall, by category and by service attribute 25 pages / 33 figures Category: TOPTEN Price from £ 4500 GBP
Issue 8 - Feb 10	Global IP VPN - Points of View Anecdotal customer comments 36 pages / 7 figures Category: TOPTEN Price from £ 4500 GBP
Issue 8 - Feb 10	Global IP VPN - Priorities for Improvement Areas of focus to increase customer satisfaction 44 pages / 49 figures Category: TOPTEN Price from £ 4500 GBP
Issue 8 - Feb 10	Global IP VPN - Rasing the Bar Personal, market, and world best achievements of competing global service providers 27 pages / 47 figures Category: TOPTEN Price from £ 4500 GBP
Issue 8 - Feb 10	Global IP VPN - Strive for Five Delighting customers to earn their confidence and commitment 27 pages / 32 figures Category: TOPTEN Price from £ 4500 GBP
Issue 7- Feb 10	ICT - Crystal Ball Recommendations to top level managers on how to be the best overall 7 pages / 2 figures Category: TOPTEN Price from £ 9000 GBP
Issue 7- Feb 10	ICT - Service Supremacy Detailed analysis of best practice in customer service experience of 24 major ICT service providers 202 pages / 121 figures Category: TOPTEN Price from £ 13500 GBP
Issue 8 - Feb 10	IP VPN - Customer Experience Detailed analysis from bid to bill of eight major global IP VPN service providers 133 pages / 260 figures Category: TOPTEN Price from £ 13500 GBP